Since 1989, USAN has been perfecting customer touch points by providing enterprises and carriers with hosted call center solutions that connect people with information more quickly and intuitively, increase customer loyalty, and reduce operational costs.
USAN provides a comprehensive portfolio of call center products - flexible network-based interactive voice response (IVR) systems, outbound dialers and automatic call distributors (ACDs) - all built upon a fifth-generation carrier-grade infrastructure that delivers "five nines" of availability and proven scalability. And USAN constantly reinvests in its people and technology to ensure we remain ahead of the technology curve for enhanced voice services and to maximize profitability through the most efficient use of that technology.
While USAN takes great pride in our technology and platforms, the cornerstone of our success has always been our People: the software and hardware engineers, operations and field personnel, project managers and surveillance engineers who are responsible for designing, developing, and maintaining the most innovative automated call center and enhanced voice services in the industry.
The commitment, dedication and loyalty of our workforce have made it possible for USAN to maintain the loyalty of our distinguished customers since inception and for us to reach a record of 75 consecutive profitable quarters.
From all of us at USAN, thank you for your interest in our company and we look forward to exceeding your expectations.
Warmest regards,
Steven P. Walton
President & CEO
USAN