Accelovance selects USAN’s all-inclusive hosted contact center suite for clinical research study

Accelovance employs USAN Metaphor Voice, a HIPAA-compliant hosted IVR, predictive dialer and ACD, for its call center. Atlanta, Georgia, September 24, 2013 – USAN, a cloud services provider of multichannel call center products and technologies, announced today that its hosted contact center solution has been selected by Accelovance, an award-winning clinical research organization, to execute... Read More

USAN announces availability of all-inclusive, scalable hosted contact center engagement suite

Metaphor Voice is the new alternative to expensive and complex call center technology products that have long deployment times, and inexpensive systems that can be implemented quickly but are limited in functionality. Atlanta, Georgia, 18 September 2013 – USAN, a provider of cloud-based multichannel customer engagement products and technologies, announced today the availability of its... Read More

USAN President and CEO, Steve Walton, Featured Executive on

USAN Chief Describes Company’s Future Vision of Customer Engagement Who: USAN, a provider of multi-channel customer engagement solutions What: Steve Walton, President and CEO of USAN, Featured Executive on When: The Month of August, 2012 Where: CRMXchange USAN President and CEO, Steve Walton, is the featured executive on CRMXchange for the month of August.... Read More