Redefine CX with Amazon Connect and USAN

Discover how our partnership with AWS is setting new standards in contact center excellence while keeping your business ahead of the curve.

The Power of Our AWS Partnership

We are at the forefront of revolutionizing contact center operations. Our strategic partnership with AWS leverages cutting-edge cloud technologies to provide scalable, secure, and innovative solutions that empower businesses to deliver exceptional customer service.

The power of Connect and USAN’s contact center delivers superior customer experiences. It offers features such as: intelligent routing for personalized assistance, real-time monitoring for operational insights, and the flexibility of virtual contact centers to support remote agents. With an emphasis on scalability, security, and an intuitive IVR system, Amazon Connect allows for easy scaling, high availability, and enhanced efficiency while ensuring customer data protection.

Innovate with USAN and AWS

Contact Center Modernization on Amazon Connect

Transforming contact center operations through the simplicity of cloud technology and smart customer engagement, offering flexible scaling to meet demand and agent productivity.

CX Productivity on USAN Realm

USAN Realm enhances the power of Amazon Connect, providing a complete platform for rapid contact center deployment and innovation. Drive accelerated time to value and rapidly innovate on the latest AWS services while moving at the pace of your customer.