USAN provides a comprehensive portfolio of hosted call center products - flexible network-based interactive voice response (IVR) systems, outbound dialers and automatic call distributors (ACDs) - all built upon a fifth-generation carrier-grade infrastructure that delivers "five nines" of availability and years of experience supporting call centers for the largest telecommunication service providers and enterprises.

USAN bundles its products into two scalable solutions - Live Agent Call Care and Automated Call Care - to fully address the unique requirements of today's enterprise call centers. Our seasoned Professional Services staff of CTI and application development consultants then tailor these solutions to the specific needs of each enterprise to achieve greater scalability, reliability, security, flexibility and cost savings while improving customer call center experiences.

USAN solutions are ideal for services such as:

• Pay by phone, balance transfer, and other account management capabilities
• Appointment and service reminders
• Reservation confirmations
• Flight arrival time checks
• Fraud protection
• Customer notices and voice broadcasts
• Administering polls and surveys
• Geo-location of retail outlets
• And many more