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USAN, a provider of hosted call processing platforms, is seeking an individual with qualifications to manage the day to day operations of the company’s internal file management infrastructure and third-party billing system.

Roles/Responsibilities:

• Validate periodic CDR’s are properly transmitted from USAN’s hosted platforms to third party (BluLogix) billing system
• Data input into the BluLogix system of new orders/professional services contracts
• Reconcile BluLogix produced invoices with internally produced validation records
• Validate invoices with Finance
• Extract supporting reports (for select customers) to supply with invoice
• Verify proper distributing of invoices on or before the designated billing cycle date
• Setup new customers and associated billing business logic rules in BluLogix platform
• Coordinate with internal DBA/technical resources for reporting and analytics to generate unit counts and metrics for reconciliation with BlueLogix produced invoices

Desired Qualifications

• Bachelor’s Degree required
• Experience with telephony or usage-based billing & reconciliation
• Familiar with processing call detail or other time event based records
• Familiar with IVR, ACD, and other contact center technologies
• Basic database query knowledge

Work Environment

• Work from Norcross, Ga location
• Will report to Director, Operations Support Group
• Work with existing DBA/Business Analyst for billing
• Willing to work extra hours the 1^st 10 day of each month—in addition to normal hours (9AM to 6PM)
• Work with limited supervision required and must be very self-motivated
• No travel anticipated, but applicant should be flexible if needed

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