USAN is an innovative contact center solutions provider, a respected community leader, and an all-around great place to work. We promote work-life effectiveness for all of our employees by creating a supportive, flexible, and collaborative work environment. We have a high performance culture, where we treat our employees as individuals, as professionals, as key members of the team, and like family.
The Senior Product Architect will be someone who is passionate about building scalable, secure and highly reliable, mission-critical software in a fast-paced agile environment. You will help build state-of-the-art products and infrastructure to make our customers successful using USAN’s solutions. You will be the CTO’s right-hand person for developing and managing the future state architecture, technology stack, and roadmap of our product platform.
You will be responsible for business requirements analysis and will work with Product Development and Product Management to build detailed design documents, such as user stories, wireframes, data flow diagrams, and functional and technical documentation. This includes engaging in and leading technical and functional discussions and continuous engagement with product managers and customers across a range of USAN’s new and existing products. The ideal candidate will be able to manage the product development pipeline and prioritize development sprint planning.
You will also be responsible for ensuring consistency across all of USAN’s products and services, including functionality, features, and UI.