Information Security Analyst

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USAN is an innovative, hosted contact center solutions provider, a respected community leader, and an all-around great place to work. We promote work-life effectiveness for all of our employees by creating a supportive, flexible, and collaborative work environment. We have a high performance culture, where we treat our employees as individuals, as professionals, as key members of the team, and like family.

The Information Security Analyst is a key contributor for all aspects of USAN’s Information Security program to maintain the confidentiality, integrity, and availability of USAN’s and USAN’s customer’s information and IT assets.

Position Objectives

Daily tuning, monitoring, operation for USAN’s SIEM system.
Primary resource for the management of USAN’s vulnerability scanning program utilizing USAN’s current VA platform
Oversee implementation, configuration, and on-going support and monitoring for technological solutions utilized to maintain and enhance USAN’s cyber security program including IPS/IDS, FIM, UBA, IAM, MFA, SIEM, etc.
Key contributor for 3^rd party information security audits
Assist with the configuration and maintenance for USAN’s security awareness training program.
Assist Information Security Manager in the performance of risk assessments, Incident Response, security assessments, audits, etc.
Review Daily reports to identify cyber security events and maintain compliance requirements.
Assist with developing and implementing processes in support of information security
Assist with gap remediation as required
Remain current on information security trends
Investigate innovative technology to maintain USAN’s information security environment

Responsibilities

SIEM – Day to day operations and monitoring
IDS – Assist in tuning and incident response
IAM – Configuration, management for USAN’s 2-factor authentication system
FIM – Work with Windows and Unix engineers for configuration, management, and 3^rd level incident response.
SAT – Monitor and maintain compliance with SAT training
Risk Assessment – on a per project basis and on-going periodic reviews.
Vulnerability Assessment – Perform quarterly VA assessments as required by policy and initial VA assessments of new systems.
Forensic Tools – maintain readiness to invoke forensics tools as may be required in response to incident management events.
Entitlement Management – Ensure timely completion of bi-annual entitlement reviews.
Review daily logs for security incidents or other unusual activities
Work with sales team to assist with customer generated information security questionnaires.
Assist senior Information Security Manager for all 3^rd party audits including: PCI – HIPAA – SOC2
All additional duties as may be assigned by supervisors.

Basic Qualifications

BS in Computer Science or related 4-year engineering/technical degree
4+ years of experience working in an information security role
Ability to work to the completion of milestones associated with specific projects and meet organizational objectives

Preferred Qualifications

CISSP, CCSP, CEH certifications
Experience evaluating, implementing, and operating network security systems
Experience with PCI, SOC-2, and HIPAA compliance
Strong analytical and problem-solving skills to enable effective security incident and problem resolution
Experience performing vulnerability and exploit research and analysis

Job Benefits

Competitive compensation program
Your own personal office in a beautiful office building
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Employee Referral Bonus Program
Annual performance-based bonus
Ongoing training opportunities
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions