DevOps Cloud Engineer

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USAN is currently seeking a DevOps Cloud Engineer that is experienced with AWS, EC2, S3 and/or ECS Cloud Front.  Have you worked in a traditional datacenter environment and AWS? Are you a DevOps Engineer that has worked with Continuous integration tools (VSTS, Jenkins, etc.)?  Are you a System Engineer with either experience or exposure to Puppet, Chef, or Ansible?  Do you like working with other gifted engineers and developers to work on large scale high performance industry-leading technology challenges that are leading edge?  If so, check out the below responsibilities, required skills and qualifications to see if you would be a good fit for Team USAN!


  • Build and support a fully DevOps/ChatOps pipeline and modern technology stack
  • Focus on Automation. Build tools that will help automate as much of the process as possible
  • Supporting auto scaling, high-traffic web applications on Amazon Web Services.
  • Help educate developers on how to program to scale.
  • Participate in delivery of new service offerings, working closely with development team to deliver low latency, high performance applications
  • Help monitor traffic and suggest new technologies that may result in cost saving
  • Work with operations and engineering team to optimize cloud deployments.
  • Develop, support, and document automated build and configuration management processes
  • Develop automation and orchestration capabilities which allow us to operate at scale
  • Analyze application characteristics and behavior, to optimize hardware configuration and performance of operational systems
  • Provide DB systems builds and management, experience with DB tuning and optimization considered a significant plus
  • Design, implement and test robust failover and disaster recovery procedures
  • Install, configure, troubleshoot Microsoft Windows Servers in support of USAN’s private cloud service offerings and USAN’s internal business operations
  • Receive 3rd level escalation from USAN’s 24x7x365 network management center
  • Participate in USAN’s on-call rotation for after-hours support of Windows platforms
  • Administer user account creation in Active Directory, Exchange Server 2010, and Office 365
  • Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications

Additional Responsibilities

  • Participate in system design planning, review, and implementation working groups.
  • Participate in providing technology assessments in support of automation and technology migration initiatives.
  • Recommend improvements; maintain/monitor production and non-production systems to ensure infrastructure performs at maximum efficiency.
  • Provide support of our applications including escalation and system performance of production platforms.
  • Develop and maintain plans to ensure successful recovery of operating systems in the event of a disaster per DR policy.
  • Perform systems analysis and tuning to ensure optimal operating systems response for multi-user applications.
  • Use innovative methods and technologies to identify and solve problems related to performance, scalability, reliability, and availability.
  • Automating operational processes using scripting languages, Python, PowerShell, Yaml experience preferred
  • Develop, implement, and continually improve system and network monitoring and alerting capabilities and procedures.
  • Write knowledge base documents to improve operations, SOP and contribute to IT organization.

Required Skills

  • Amazon Web Services operation, maintenance, implementation and design.
  • Includes VPC maintenance/setup, EC2 management, IAM, Cloudtrail, Cloudwatch, EBS management, AMI and more.
  • Strong scripting for task automation in Python or other complex language
  • Cloud management system APIs.
  • Strong written and verbal communication skills.
  • General Linux (RedHat, CentOS) and Windows (2008, 2012) system administration
  • Strong analytical and problem-solving skills.
  • Working knowledge of networking infrastructures, including LAN, WAN, VPN, etc.
  • Ensuring that solutions leverage industry best practices.
  • Demonstrated ability to generate and maintain technical documentation is required.
  • Must have an open mind and be willing to learn new things.
  • Solid Experience in a development/systems administrator / DevOps role.
  • Hands on working knowledge of global AWS deployments at scale in SaaS and PCI environments
  • Excellent TCP/IP networking experience and understanding (including LB, VPN, Firewalls, etc)
  • Experience with chef, Ansible, puppet, or similar tools for automation of systems (Ansible preferred) deployment and management
  • Understanding of load balancing principles
  • In-depth knowledge of virtualization platforms (VMWare and Hyper-V)
  • Experience with Microsoft System Center (Configuration Manager SCMM)

Personal Attributes

  • Team-centric mentality
  • Strong communication skills
  • Excellent attention to detail and focus on quality
  • Ability to manage multiple, varied activities
  • Flexible approach to working, including on-call responsibilities
  • Ability to work well under pressure
  • Problem-solving skills


  • 4-year degree in Computer Science, related four-year engineer/technical degree or equivalent experience
  • 5+ years’ experience of professional DevOps experience
  • 3+ years’ experience with recent deep AWS background
  • Experience in full automation and configuration management using tools such as Ansible chef, or Puppet (Ansible preferred)
  • Experience in continuous integration and deployment using tools such as VSTS, Jenkins, etc
  • Hands-on experience with implementing and maintaining CI infrastructure, test executions and log processing
  • Proficiency with Microsoft Windows Server 2012 R2 and 2008 R2 installation, configuration, administration, and troubleshooting
  • Proficient in major scripting languages (shell, Python, Powershell, Perl,Yaml etc)
  • Experience with MSSQL and MYSQL databases, replication schemes, sharding
  • Strong communication skills (written and oral)


  • Healthcare benefits
  • 401K plan
  • Paid company holidays
  • Paid vacation
  • Business casual work environment
  • Annual performance based bonus program

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