Senior Network Engineer

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USAN is an innovative contact center solutions provider, a respected community leader, and an all-around great place to work. We promote work-life effectiveness for all of our employees by creating a supportive, flexible, and collaborative work environment. We have a high performance culture, where we treat our employees as individuals, as professionals, as key members of the team, and like family.

The Senior Network Engineer is expected to assume the implementation, management, and troubleshooting of USAN’s routers, switches, firewalls, Internet, and extranet connections. Currently, USAN has deployed network elements from Cisco. The Senior Network Engineer will have to understand the use of service networks and multi-tiered DMZ’s in a LAN/WAN topology.

The ideal candidate will be passionate about network architectures, value challenging technical situations, and enjoy delivering results to clients.

Technical Responsibilities

Design, configure, test, and troubleshoot USAN’s routers, switches, and firewalls
Maintain and manage a LAN/WAN network, ensuring connectivity between all datacenters and client extranets
Directing the Network Engineering team on various implementations and producing diagrams
Support before, during, and after network cutovers and change to the environment
Programming and troubleshooting USAN’s layer-2 and layer-3 switching hardware
Programming and troubleshooting routing equipment from Cisco
Third level support for all of USAN’s network and firewall related issues

Basic Qualifications

5+ years of strong Cisco networking experience
5+ years of firewall engineering
BS in Computer Science or related engineering/technical degree
Knowledge of protocols (TCP/IP, BGP, MPLS, DHCP, SNMP, etc)
Experience with internal, extranet, and public internet connections delivered via a variety of carrier facilities (point-to-point circuits, MPLS, frame relay, Ethernet, etc.)
Professional experience in designing, deploying and troubleshooting routed networks using Cisco routers as well as layer-2 and layer-3 switching products
Proficient in provisioning Cisco’s ASA family of products and other routing equipment in an environment encompassing private internal networks, customer-business partner connectivity, and multi-homed internet connectivity

Preferred Qualifications

CCNP and/or CCIE certified
Customer service experience: consultative approach, and demonstrated solid judgment, ethics, and professionalism
Experience with VOIP
Experience with networking virtualized server systems in a large data center environment

Job Benefits

Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
401(k) plan
Excellent holiday/vacation plans
Unlimited sick time
Employee Referral Bonus Program
Annual performance-based bonus
Ongoing training opportunities
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions