Do you have an unparalleled acumen to research, write, edit and proofread complex data? Can you create, maintain and update manuals, training procedures, specifications and presentations like a boss?
USAN is a revolutionary contact center solutions provider, promoting 21st century values rooted in work-life balance, flexibility and career growth opportunities.
We are hiring a Technical Writer to interact cross-functionally with developers, management, and customer operations/support to produce/create top quality and clear documentation. This position requires strong writing skills and one year of experience using Microsoft Visio. The ideal candidate will have the ability to use and understand complex contact center software products and create user and reference manuals as required.