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April 24, 2015 - Teri Navin It's that time again - when contact center professionals converge at the Contact Center Expo & Conference to discover new ways to improve their centers’ performance, better manage people and resources, improve operations, properly select and implement technology and much more! Team USAN will be there, as usual, at Booth #111, ready to learn more about your omni-channel customer engagement strategies.
October 24, 2014 - Teri Navin Join Team USAN us November 3-5 in Chicago at the Hyatt Regency for the ICMI Contact Center Demo and Conference. We will be demonstrating the power of Teleopti’s Workforce Management (WFM) gamification and mobility features at pedestal 103. Look for the guys in the awesome blue football jerseys to get a first-hand look at our WFM...
March 28, 2014 - Teri Navin USAN will demonstrate its new cloud-based multichannel contact center platform at the ICMI Call Center Expo in San Diego May 6-9. Visit Team USAN at Booth 315 to learn more about the industry's most versatile and flexible contact center solution in the cloud. Check out the event website here. You Belong at the Premier Global Event...
September 16, 2013 - Teri Navin FREE LUNCHEON AND EXECUTIVE SEMINAR WITH INDUSTRY EXPERTS Join USAN and featured speakers Martha Bennett, Business Analyst with Forrester Research, Inc., and Paul Liljenquist, CEO of Focus Services at Maggianos in Buckhead on October 10th at 12pm for a free lunch and informative presentation about how call centers can overcome compliance and technology obstacles to...
July 26, 2013 - Teri Navin Join USAN at the CCNG Optimizing the Contact Center/Call Center event on Thursday, August 22 to uncover the secrets of the best contact centers and find out how to apply them in your organization! We'll reveal new contact center optimization solutions that are now accessible and affordable to organizations of all sizes. You'll learn breakthrough strategies...
July 26, 2013 - Teri Navin The laws that affect contact centers have become overwhelming. Business owners frequently lose sleep over the complicated and ever changing regulatory environment. Enforcement actions and penalties are increasing exponentially, not to mention the onslaught of class action lawsuits. This is one area where ignorance is not bliss. Obtain the information that will allow you to...
September 11, 2012 - Teri Navin USAN will showcase to conference attendees their Multi-channel Customer Engagement platform including cloud-based contact center products for inbound, outbound and self-service applications as a gold sponsor at the 2013 ICMI ACCE Conference and Expo in Seattle, WA. Contact center management and customer experience professionals will be among the attendees at the showcase, which will demonstrate a single customer...
September 17, 2011 - Teri Navin Visit USAN at booth 607 for additional information and to receive a “Find Your Cloud” t-shirt. USAN will host a prize giveaway for a Kindle Fire and will particiapte in the Passport to Prizes promotion where attendees can have their passort stamped at particiapting vendors and redeemed for a chance to win prizes.
