Steve Walton is the president and chief executive officer (CEO) at USAN. Since taking on this position in 1999, Steve has transformed USAN from a network-based telecom services provider to a highly profitable technology innovator and leader in cloud-based contact center solutions. As part of this shift, he spearheaded the acquisition of Interactive Softworks and its customer engagement software platform, setting the stage for USAN to revolutionize the way companies communicate with and serve their customers. Under Steve’s guidance, USAN has become a leader in omnichannel customer engagement solutions and has forged strategic relationships with partners such as Amazon Web Services and Google Cloud.
Steve joined USAN in 1994 as vice president of sales and marketing, during which time he successfully launched a retail carrier division and USAN delivered a streak of consecutive quarters of profitable revenue growth.
Prior to USAN, Steve served in a variety of senior management positions in finance, partner marketing, and corporate product marketing for MCI (now Verizon).
He holds a bachelor of science degree in finance from Virginia Tech.