USAN partnerships power billions of customer interactions every year.
As a member of the USAN Partner Program you’ll have access to knowledge, products, and services—everything you need to streamline your customers’ contact center and back-office operations.
USAN is a certified Amazon Web Services Consulting Partner, Technology Partner, and Service Delivery Partner offering design, integration and implementation services for effective self-service and conversational experiences. With years of AWS experience, as a partner and a customer, USAN has a proven methodology for deploying successful and impactful Amazon Connect solutions.
Calabrio is a leading provider of Workforce Engagement Management solutions. Calabrio and USAN have joined forces to offer a fully integrated agent desktop, dialer, chat, email and WFM solution for Amazon Connect.
Contact Center Compliance (DNC.com) provides a cloud-based compliance solution suite that enables companies to easily and cost-effectively adhere to the latest TCPA and DNC regulations. With deep roots in the direct marketing industry, Contact Center Compliance has proven to be the “go to” solution provider for TCPA and DNC risk management.
Together with SuccessKPI and USAN, customers have the ability to produce dynamic reports, ensure compliance, or automate their quality management process through advanced AI and speech analytics.
GM Voices specializes in voice prompts for IVR and automated phone applications, GPS, and telematics/remote diagnostics.