Deliver a seamless customer experience across all channels in public, private, and hybrid cloud configurations
All-in-one package delivers a basic Amazon Connect system setup to get to a Proof of Concept in 2 weeks.
Agile or waterfall approach to custom system configuration and integration.
Improve the customer experience with integrated web chat and email interactions.
A customizable, workflow-driven desktop application that seamlessly integrates with Amazon Connect.
Add automated outbound calling capabilities natively to Amazon Connect to run multiple, concurrent campaigns.
Increase profitability and customer satisfaction with hosted contact center applications that drive efficiency and are secure, scalable, and reliable.
Orchestrate the customer journey across every channel, simply and automatically.
Automate interactions for efficient and personalized customer self-service.
Increase profitability and customer satisfaction by optimizing your contact center workforce.
Reduce risk and limit PCI scope by moving payment transactions outside of the data center.
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