Contact Suite for Amazon Connect - USAN

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Contact Suite for Amazon Connect

Pre-packaged solutions that extend the power of Amazon Connect

No integration effort is required and the suite can be seamlessly implemented to work in tandem with Amazon Connect and other AWS services.

Agent Desktop for Amazon Connect

A customizable, workflow-driven desktop application that seamlessly integrates with Amazon Connect

Learn About Agent Desktop for Amazon Connect

Dialer and Campaign Management for Amazon Connect HVOC

Add automated outbound calling capabilities and campaign management to Amazon Connect high volume outbound communications (HVOC) to run multiple, concurrent campaigns.

Learn About Dialer for Amazon Connect

Email for Amazon Connect

Give customers the flexibility to engage on the communications channel of their choice

Learn About Email for Amazon Connect

Web Chat for Amazon Connect

Digitally engage your customers in real-time conversations from your website

Learn About Web Chat for Amazon Connect

Watch our Contact Suite Explainer Video

USAN Contact Suite Amplifies Amazon Connect with Omnichannel Capabilities