USAN Now Selling in AWS Public Sector Market

Published November 19, 2020

USAN announced today that it has been awarded the designation of Amazon Web Services (AWS) Public Sector Partner in the AWS Public Sector Partner Program (PSP). AWS in the Public Sector offers scalable and cost-efficient cloud services for state and local government, education, nonprofit, and healthcare organizations to meet mandates, reduce costs, drive efficiencies, and accelerate innovation.

USAN is an AWS Public Sector Partner because of its deep understanding of AWS cloud services and expertise in delivering Amazon Connect solutions to government agencies and educational institutions. Amazon Connect is a feature-rich, cloud contact center solution developed by AWS to deliver seamless customer, constituent, and student experiences across voice and digital channels. Public Sector customers can purchase Amazon Connect through various government, federal, and education contract vehicles.

“We are delighted to deliver innovative contact center solutions to state and local government, and education”, said Steve Walton, CEO of USAN. “As an AWS Public Sector Partner, we are in a unique position to combine our professional services and applications with Amazon Connect to assist our clients in deploying customer service solutions affordably and at scale.”

Benefits of AWS Public Sector Solutions:

  • Cost Savings: Low, consumption-based pricing requires organizations to only pay for actual usage with minimal upfront expenses or long-term commitments
  • Agility and Elasticity: A global cloud infrastructure allows for quick innovation and iteration, and instantly scales as workloads grow
  • Flexibility: A language and OS-agnostic environment provides the flexibility to choose the services required
  • Security: Broad security certification and accreditation provide the most secure way to manage IT infrastructure



About USAN:

USAN is a leading Cloud Contact Center Solutions provider with over 30 years of experience enabling CCaaS transformations and empowering businesses to deliver exceptional omnichannel customer experiences. With a strong focus on innovation and customer success, USAN offers a comprehensive suite of CCaaS offerings that enable organizations to optimize their contact center operations and drive superior outcomes.